Capital SMART is Australia and New Zealand's leading accident repair network, with 60+ sites and a reputation for setting the benchmark in high-volume collision repair. We're looking for an experienced Production Manager to join our site leadership team on a full-time, permanent basis.

The Role

You'll own the workshop floor — driving production efficiency, managing workflow, and leading a skilled team of tradespeople to deliver repairs on time, to quality, and to the Capital SMART standard. This is a hands-on leadership role for someone who knows how a repair shop runs and knows how to get the best out of people.

What you'll be doing:

Managing day-to-day workshop production to meet throughput and turnaround targets
Scheduling and allocating work across panel, paint, prep, assembly, and detail teams
Monitoring job progress and identifying and resolving bottlenecks before they cause delays
Ensuring all repairs meet quality standards at every stage of the process
Leading, coaching, and motivating a team of automotive tradespeople
Conducting toolbox talks and supporting a strong safety culture on the floor
Liaising with the site manager, estimators, and customer service teams to keep jobs on track
Managing parts ordering and ensuring materials are available when needed
Completing production reporting and KPI tracking accurately and on time

What we're looking for:

Proven experience in a production or workshop management role within smash repair or a related automotive environment
Strong understanding of the end-to-end repair process — panel, paint, prep, assembly, and detail
Demonstrated ability to lead and develop a team in a fast-paced, high-volume setting
Excellent organisational skills and the ability to manage multiple jobs simultaneously
A solutions-focused mindset — you deal with problems, you don't pass them on
Strong communication skills across all levels of the business
Experience with repair management systems (e.g. Autoflow, Estimage) an advantage
Full working rights in Australia

What's on offer:

Permanent full-time role — Monday to Friday
Competitive salary package commensurate with experience
Uniforms provided
Ongoing leadership development and training
I-CAR training support
Weekly lunches and monthly team celebrations
Staff discounts on parts and tools
Referral bonus up to $2,000
Clear pathways into senior management
Guaranteed Christmas shutdown

Apply Now!

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