Cleaning Contract Manager - 2IC

At Quayclean, we are all about people! We are a team of over 5,000, responsible for delivering cleaning, sustainability management and specialty services across Australia. We are focused on creating real career opportunities for our people and are passionate about Making our Customers look Great!

Working across some of Australia’s most iconic venues and facilities, Quayclean has experienced strong growth in recent years. We are committed to building a safe, inclusive and respectful workplace where every team member feels supported, valued and set up for success. Join us today!

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The Opportunity

We are seeking an experienced hands-on Contract Manager - 2IC to lead service delivery at Accor Stadium, Sydney Olympic Park.

This is a key leadership role with accountability for operational performance, client satisfaction, and team leadership across the site. You will lead from the front, driving a high-performing culture while ensuring exceptional service outcomes. You will be responsible for running major events, sporting fixtures, private functions and scheduled periodical works.

Full-Time Salaried Position
Monday to Friday on most non-event weeks. Flexibility to work nights, weekends and public holidays is essential for this role.

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What You’ll Be Doing

• Lead and manage site operations from planning to delivery, ensuring high-quality across all service functions

• Build and maintain strong, proactive client relationships

• Ensure outstanding service delivery and client satisfaction

• Drive team performance across supervisors, team leaders and cleaning staff

• Oversee workforce planning, rosters, and labour optimisation

• Ensure compliance with WHS, company policies, and site requirements

• Monitor performance against KPIs and implement continuous improvements

• Manage budgets, reporting, and operational outcomes

• Support recruitment, onboarding, and development of your team

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You Should Have

• Experience in a site leadership or similar operational leadership role

• Strong communication, client relationship and stakeholder management skills

• Proven ability to lead, develop, and motivate teams

• Experience managing large or complex environments (events preferred)

• Strong organisational, problem-solving, and decision-making skills

• Solid understanding of WHS and compliance obligations

• Eligibility to work in Australia

• Current Police Check

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Why Join Quayclean

• Join a growing national organisation with genuine career pathways

• Work in a supportive, people-focused culture with a hands-on senior management team

• Enjoy everyday savings with exclusive discounts and cashback through Quayclean’s Thrive Perks program, featuring hundreds of popular retailers. 

• Support your health and wellbeing with access to Health By Design and personalised individual health assessments 

• Access to our Employee Assistance Program (EAP), offering confidential support for mental health, wellbeing, and work-life balance 

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Apply Now

If you are passionate about leading teams and delivering exceptional results in a fast-paced event environment, we'd love to hear from you.

Quayclean is an Equal Opportunity Employer and encourages applications from people of all abilities, particularly First Nations Peoples and those who may experience diversity or disability-related barriers to securing employment.  

Quayclean adopt a direct employment model with remuneration aligned with the modern Cleaning Services Award 2020. We do not engage staff under individual ABNs or subcontract arrangements.