Maintenance & Warranties Inspector (Southeast)

We have an exciting opportunity for a Home Assurance Inspector (often referred to as a Maintenance Warranty Supervisor), to join our Home Assurance team as Henley continues to deliver exceptional service to our New Home customers.

This role is designed to supervise maintenance and warranty work carried out by subcontractors and suppliers to clients' newly built homes. This role is based in the Southeast region of Melbourne and is a permanent full-time opportunity where you'll be provided with a fully maintained vehicle, iPad & phone.

About the Role:

Reporting to our Home Assurance Operations Manager, you will use your extensive building industry experience to supervise resources in the provision of warranty and maintenance services for our new home customers.

Main responsibilities include:

• Directly resolving new home customers' concerns and issues in a professional manner.
• Ensuring all maintenance and warranty work is completed to Henley's quality standards.
• Complying with legal obligations such as OH&S, building (BCA), energy, fire, and electrical codes.
• Overseeing contractors, tradespeople, and suppliers onsite.
• Achieving set maintenance and warranty targets all within set timeframes.
• Effectively communicating with all internal and external stakeholders.

About You:

Ideally you have a proven track record in a construction, warranty, or building supervisor position with excellent time management skills and the tendency to thrive under pressure.

As a professional communicator with the ability to problem solve, the key to your success will be to professionally engage each task in a well-planned, fully accountable manner where your commitment to service excellence, quality, and delivering results is second to none.

With residential construction and trade experience, you have a thorough knowledge of current Rescode, Australian Standards, and BCA and your approach to supervising works is by prioritising quality and compliance.

About Us:

Henley Properties is a volume building company like no other and we mean it. We are supported by our long-term partnership with Sumitomo Forestry Group. We are committed to quality, behave with integrity, communicate collaboratively and professionally and deliver service excellence each and every time.

We care deeply about our internal family—and our wider community. Over the past 35 years, we’ve proudly donated more than $35 million and 80 homes, building strong partnerships with organisations like the Royal Children’s Hospital and the Mater Little Miracles Foundation. These relationships reflect our commitment to making a meaningful difference, not just in the lives of our clients, but in the communities we serve.

We build over 2,500 homes per year across Australia. Our continued growth means there’s ample room to develop with a stable future in-front of you. Here at Henley, your efforts, time and energy will always be recognised and be rewarded through our leaders, your peers and valued customers.

Join our team:

We are Henley, where everyone is welcome. We celebrate all cultures and know that the more diverse and inclusive we are, the better we can serve our community. We are proud to be part of the Sumitomo Forestry Group and our shared philosophy of fairness and integrity.