Account Administrator

We are currently partnering with a well-established organisation within the automotive services sector that is seeking a highly organised Account Administrator to join their team. This is a fantastic opportunity for someone who enjoys working in a structured, detail-focused environment and plays an important role in ensuring account administration and internal processes run smoothly. This is a full-time, permanent position based in the office, offering the opportunity to work closely with an experienced and supportive team.

About the Role -

Account Support
• Maintaining accurate client account records and ensuring information is kept up to date
• Providing day-to-day administrative support across client accounts
• Acting as a liaison between internal teams and external stakeholders to ensure smooth communication

Data Entry & Reporting
• Entering, updating and verifying dealer information and call reports
• Conducting routine data quality checks to ensure accuracy and completeness
• Generating reports, summaries and account updates when required

Documentation & Processing
• Preparing documentation including contracts, invoices, purchase orders, quotations and onboarding forms
• Reviewing and processing customer paperwork in line with internal processes
• Maintaining organised digital records and documentation

Auction Preparation
• Preparing documentation including vehicle details, inspection reports and supporting imagery
• Ensuring records are accurately maintained and accessible

Customer Communication
• Responding to enquiries via phone and email
• Providing updates regarding account status and processes
• Escalating complex matters to the relevant internal teams when required

Coordination
• Coordinating meetings, calls and follow-ups between internal stakeholders
• Supporting scheduling and administrative coordination for account teams
• Assisting with onboarding activities and key deadlines

About You -

We are looking for someone who is organised, proactive and takes pride in delivering accurate work.

You will bring:
• Exceptional attention to detail and accuracy
• Strong administrative and organisational skills
• A tech-savvy mindset and confidence working with systems and databases
• A solution-driven approach to problem solving
• Strong communication skills and the ability to work collaboratively
• Previous experience in administration, account support or customer service (beneficial)

Why You’ll Love This Role -
• Join a rapidly growing organisation within the automotive services industry
• Work within a supportive and collaborative team environment
• A varied role that combines administration, data management and account coordination
• ASAP Start on Offer
• Onsite Parking available

To apply online please click on the appropriate link and send your resume in WORD format. Alternatively, for a confidential discussion please contact Todd Elliott on 03 9535 2111.