Retail Sales Assistant

Retail Sales Assistant | DecoRug

Help people create beautiful homes while building a rewarding sales career.

Why Join DecoRug?

At DecoRug, we're passionate about helping customers transform their spaces with high-quality rugs, flooring, window furnishings, and home décor. As one of Australia's leading home styling retailers, we combine exceptional products with outstanding customer service to create inspiring shopping experiences.

We're looking for a motivated and customer-focused Retail Sales Assistant to join our high-performing team. If you have a passion for interiors, enjoy connecting with people, and love achieving results, we'd love to hear from you.

What's in it for You?

✔ Competitive salary + uncapped commissions + super

✔ Ongoing learning and development opportunities

✔ Career progression within a growing Australian business

✔ Generous staff discounts across our product range

✔ Birthday leave for permanent team members

✔ Supportive, collaborative team environment

About the Role

As a Retail Sales Assistant, you'll play a key role in helping customers bring their vision to life. You'll provide expert advice, build strong customer relationships, and deliver an exceptional showroom experience while contributing to the store's sales success.

Key ResponsibilitiesDeliver Exceptional Customer Service

• Welcome customers and create a positive in-store experience
• Understand customer needs and recommend tailored solutions
• Provide expert guidance across rugs, carpets, flooring, window furnishings, and homewares

Drive Sales Results

• Achieve and exceed individual and store sales targets
• Upsell complementary products and complete-room solutions
• Follow up on customer enquiries and sales opportunities

Product Expertise

• Develop strong knowledge of DecoRug's products and services
• Confidently explain features, benefits, and styling options
• Stay informed about industry trends and interior design inspiration

Maintain an Inspiring Showroom

• Ensure displays are visually appealing and well-presented
• Support visual merchandising initiatives
• Maintain a clean, organised, and welcoming environment

Customer Relationship Management

• Process orders accurately and efficiently
• Follow up with customers to ensure satisfaction
• Build long-term relationships that generate repeat business and referrals

About You

You'll be successful in this role if you have:

• Previous retail sales experience, ideally in flooring, rugs, furniture, homewares, window furnishings, or a related industry
• Strong communication and relationship-building skills
• A passion for home styling, interior design, and helping customers create beautiful spaces
• A positive, proactive attitude and a willingness to learn
• Confidence working towards sales targets and KPIs
• Good computer skills and experience using POS or sales systems
• The ability to work independently and as part of a team

Ready to Join Us?

If you're passionate about sales, interiors, and delivering exceptional customer experiences, apply now and become part of a team that helps Australians make their house feel like home.

Benefits:

• Employee discount
• Salary packaging

Work Location: In person