Property Maintenance & Administration Assistant

We are a much-respected Strata Management service provider based in Earlwood in Sydney's Inner West. We provide our clients and industry cohorts with professional, sector-leading service and expert information. We attend to financial management, property maintenance, scheduling and running meetings and dealing with the resultant workflows.

Our sector is fast-paced and going through a period of rapid change providing a fantastic opportunity for an experienced Property Maintenance & Administration Assistant.  We are a friendly, supportive and collaborative team looking for the right candidate for this varied and interesting role in a positive and energetic environment.

The position is Full-time, Monday to Friday from 9am - 5pm.

Immediate start.

This role supports the Strata Management team and works under the supervision and guidance of experienced strata managers. You will be part of a collaborative and supportive team environment with opportunities for long-term career development.

Property Maintenance

• Dispatching and coordinating contractors for repairs and maintenance requests (a large proportion is plumbing work orders) including arranging site access.

• Dispatching and coordinating contractors for regular maintenance items.

• Prioritising urgent jobs and managing workflow efficiently.

• Monitoring job progress to ensure works completed on time.

• Invoice processing.

• Lodging and managing insurance claims.

• Maintaining your own diary / scheduling system.

• Ensuring smooth communication with all stakeholders.

Administration

• Answering and directing incoming phone calls.

• Responding to general email enquiries.

•  Greeting visitors to the office.

• General reception duties including ad-hoc tasks as instructed by manager/s.

• Providing administrative support to the team including with general meeting preparation etc.

Skills required by the successful candidate

Essential:

• Excellent time-management skills with the ability to prioritise competing demands to ensure deadlines are met.

• Strong problem-solving ability.

• A confident, courteous and professional manner.

• Exceptional verbal and written communication skills with attention to detail.

• Strong computer literacy and ability to learn new systems and processes quickly.

• Proficiency in Microsoft Office Suite (particularly Word, Excel and Outlook).

• Work cohesively in a team environment.

• Flexibility and openness to learn new processes.

• At least 2 years' experience in office administration.

• Year 12 completion or equivalent qualification preferred.

• Permanent right to work in Australia.

Highly desirable:

• A certificate of registration in Strata Management

• Experience in Strata or Property Management

Your application should include:

A resume detailing your experience and two references with contacts; your education, qualifications and experience in a time-line.

A cover letter that is specific to applying for this role and describes why you would be suitable.

Only suitable candidates will be contacted.

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