Operations Manager

About this role

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.  

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

The Opportunity:
CSR are seeking an experienced and dynamic Operations Manager to lead our Commercial Fitout manufacturing operations across 5 sites in Sydney (Villawood, Ingleburn, Blacktown, Brookvale and Gloucester).

This is a critical leadership role responsible for the manufacture of Martini, Himmel and Woven Image brands in Australia. Based at Villawood, you will drive operational excellence across a complex, multi-site environment—ensuring performance, safety, quality, and efficiency are consistently achieved.

You will be a strategic change driver who leads through leaders, building capability across your teams while embedding sustainable improvements. Your ability to navigate complexity, influence stakeholders, and align teams will be key to success.

Key Responsibilities:

• Lead and optimise manufacturing operations across five sites in a fast-paced environment
• Provide strong people leadership, building engagement and capability across teams
• Lead through leaders—mentoring and developing frontline leaders to deliver results
• Improve communication flow between frontline teams and site leadership to ensure alignment
• Oversee capital expenditure projects and manage a structure of 8 direct and 80 indirect reports
• Ensure equipment reliability and operational efficiency across all facilities
• Drive continuous improvement and implement best-practice manufacturing processes
• Own and manage the P&L and cost centre, with a strong focus on cost control and performance
• Strengthen workplace culture and implement skills development frameworks (e.g., skills matrix)
• Lead safety initiatives and embed systems to reduce risk and improve site safety outcomes
• Navigate organisational change with a collaborative and pragmatic leadership approach

About You

You are a proven operations leader with extensive experience working in complex multi-site manufacturing environments. You bring a strategic mindset, combined with the ability to execute through others and deliver measurable results.

Key requirements:

• 10+ years' experience in manufacturing or a similar operational environment
• Demonstrated success leading large, geographically dispersed teams (multi-site essential)
• Strong capability in leading through leaders and building leadership depth
• Relevant engineering or related qualification
• Proven track record in driving operational performance and continuous improvement
• Experience managing significant capital projects and optimising production facilities
• Strong commercial acumen, including P&L ownership and cost management
• Experience overseeing warehousing operations (domestic and international shipments)
• Excellent communication, stakeholder engagement, and problem-solving skills
• Resilient, adaptable and comfortable operating in a fast-paced, changing environment

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Employee benefits including up to 14 weeks of paid parental leave and access to an employee assistance program and discounts through employee rewards programs.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands

How to Apply:

If you are a strategic operations leader who thrives in multi-site environments and can drive performance through others, we'd love to hear from you. Just click on the Apply for this job button.

To find out more about us, visit www.csr.com.au