Communications Coordinator

MUFG Pension & Market Services is a global organisation connecting millions of people with their assets safely, securely and responsibly.

Within the group, MUFG Retirement Solutions is the leading administrator of superannuation funds in Australia. Every day we support some of the country’s largest and most recognised super funds to help millions of Australians prepare for retirement.

This means the work we do matters. When members call us, they are often making decisions that affect decades of their financial future.

MUFG Pension & Market Services provides this for workers and retirees as the largest business in Perth in the superannuation sector, one of Australia’s fastest growing mature industries. Working at MUFG Pension & Market Services combines the stability of an established market leader with the opportunity to grow your expertise in financial services.

Overview

We are looking for a detail‑driven Communications Coordinator to help manage the smooth delivery of communications for fund members. In this role, you’ll work closely with internal teams and external vendors to make sure everything is delivered accurately, on time, and to a high standard.

Key Responsibilities

• Coordinate external communications for fund members utilising guidelines for brand and provided communications
• Keep key operational information up to date, including business rules and details
• Partner with external suppliers and vendors to ensure communications are issued in a timely manner
• Work with external suppliers to create and update communications, including reviewing artwork, checking test files and managing approvals. 
• Partner with internal marketing and communications teams to ensure branding updates are maintained
• Deliver reporting on any matters for internal stakeholders
• Identify process improvements and gaps in how we manage external communications

Experience & Personal Attributes

• Experience working in a high‑volume communications role with financial services as a major advantage
• Understanding of regulatory requirements for financial services communications obligations
• Strong communication skills with the ability to collaborate across departments and external vendors.
• Ability to work autonomously and provide guidance to others.
• High attention to detail, accuracy and problem‑solving capability.
• Proficient with Microsoft Office applications, particularly Excel.
• Able to learn new systems quickly and adapt to evolving business needs.
• Flexibility to meet tight deadlines and manage competing priorities.

Some of our Employment Benefits

• Flexible Working – hybrid model enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program – to recognise people who are demonstrating our values and Company purpose
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development – self‑paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
• Novated Car Leasing

Culture at MUFG Pension & Market Services

At MUFG Pension & Market Services we believe strong outcomes for clients start with strong teams.

We value collaboration, different perspectives and a culture where people feel supported to do their best work.

Our teams bring together people from diverse cultural and professional backgrounds, creating an environment where knowledge sharing, curiosity and continuous improvement are encouraged.

Diversity and inclusion are fundamental to how we work. We treat all individuals fairly and equitably regardless of gender, gender identity, sexual orientation, age, ethnicity, cultural background, disability, religion or family responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. 

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.