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Senior Air and Ocean Freight Import/ Export Operator

forvis mazars

Manufacturing, Transport & Logistics

Posted 21/06/2026
Closed 05/07/2026

QR Code

Chermside, 4032, Brisbane, Queensland

Full time

Not specified
  • Location: Chermside, Brisbane

  • Full-Time Role

  • Reporting to the Operations Manager

Our client is an established International Freight Forwarder seeking a Senior Air & Ocean Freight Import/Export Operator to join their Brisbane team. This role is responsible for managing end-to-end air and ocean shipments, ensuring operational efficiency, compliance, and high-quality service delivery. This is an excellent opportunity for an experienced operator looking to take ownership of a busy and dynamic portfolio.

About the Role:

  • Manage end-to-end air and ocean import/export shipments, including pre-alerts, CargoWise entries, documentation, deliveries, invoicing, and file closure

  • Coordinate customs documentation and liaise with brokers to ensure timely clearance

  • Handle carrier bookings, rate validation, and shipment tracking

  • Manage exceptions including delays, rollovers, damages, and shortages

  • Oversee detention and demurrage processes

  • Complete job costing, file profitability checks, and billing

  • Provide quotes to existing clients and maintain strong client communication

  • Ensure accurate KPI data entry and reporting within CargoWise

  • Liaise with shipping lines, airlines, agents, and service providers to maintain compliance and service standards

Your Profile:

  • Minimum 5+ years’ experience in freight forwarding (air and ocean)

  • Strong knowledge of import/export operations and documentation

  • Experience managing shipments end-to-end in a high-volume environment

  • CargoWise experience highly regarded

  • Strong organisational skills and attention to detail

  • Ability to work independently and within a team

  • MS Office proficiency

  • Year 12 or equivalent

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