Senior Commercial Property Manager

OneCom is the dedicated commercial property management arm of OneFin, a Brisbane-based investment and development group with over $400M in Assets Under Management (AUM). As an internal property management company, we go beyond traditional property oversight, ensuring seamless operations, proactive maintenance, and exceptional tenant experiences across our retail and commercial portfolio. We pride ourselves on delivering exceptional service to our tenants, maintaining the highest standards and driving long-term value for OneFin's portfolio.

The Opportunity

We are seeking a proactive and detail-oriented Senior Commercial Property Manager to join our team. This role combines tenant and lease management, working alongside maintenance and administrative teams to deliver excellence across a mixed commercial, retail and shopping centre portfolio, ensuring our properties are well-maintained and operations run smoothly.

Key Responsibilities

• Act as the primary point of contact for retail tenants, addressing inquiries, resolving issues, and ensuring lease compliance.

• Review and actively manage retail leases to track key dates, turnover rent provisions, and specialty tenancy mix. Ensure compliance with tenant responsibilities and assist in resolving lease-related queries.

• Assist in developing and managing maintenance budgets, including processing and approving payments for services and equipment across common areas and centre infrastructure.

• Prepare and distribute regular reports to landlord on property performance, maintenance activities, expenses, and upcoming needs.

• Send out communications for scheduled maintenance, policy updates, and other relevant information.

Ideal Candidate

• Proven experience in retail or shopping centre property management, tenant relations, and lease administration.

• Familiarity with the Retail Shop Leases Act and retail-specific lease structures, including turnover rent and outgoings reconciliations.

• Strong organisational skills with the ability to manage multiple tasks and a diverse tenancy mix simultaneously.

• Excellent communication skills, both written and verbal, with a customer-focused approach suited to a retail environment.

• Proficiency in property management software and Microsoft Office Suite.

• Ability to work independently and as part of a team, demonstrating initiative and reliability.

• Competitive salary package, based on experience and qualifications.

• Career growth opportunities in a fast-growing property management firm.

• A supportive and collaborative work environment.