Technology Continuity & Resilience Manager

About the Role

As Technology Continuity & Resilience Manager at Avant, you will own the end-to-end Technology Disaster Recovery (DR) and Business Continuity Management (BCM) framework across our Group Solutions division. You will act as the authoritative SME for technology resilience, ensuring our infrastructure, platforms, applications, and data across on-prem and multi-cloud environments are fully recoverable, tested, and compliant with APRA CPS 230.

Operating across engineering, risk, and compliance, this role collaborates with Architecture and Engineering teams to ensure resilience is considered and built into all aspects of the technology environment.

Key Accountabilities
Disaster Recovery Strategy & Architecture

• Own and evolve the enterprise DR strategy across on-prem, cloud (AWS, Azure, GCP), SaaS and hybrid environments
• Define DR architecture patterns (active-active, pilot light, warm/cold standby) aligned to system criticality
• Embed DR requirements into new system design, cloud transformations, and change initiatives
• Ensure robust backup, replication, failover and recovery capabilities across Tier 1 & 2 systems

Disaster Recovery Testing & Assurance

• Design and lead a risk-based annual DR testing program with full failover validation
• Execute a range of tests: tabletop, component recovery, parallel, and live failover/failback
• Develop real-world scenarios (ransomware, data centre loss, cloud failure, SaaS outages)
• Deliver evidence-based reporting on RTO/RPO achievement, risks, and remediation actions

Business Continuity Management & Regulatory Compliance

• Own and maintain the BCM framework aligned to CPS 230 and ISO 22301
• Lead Business Impact Assessments (BIAs) and define operational tolerances
• Maintain critical operations registers and continuity plans across technology services
• Provide Board and Executive reporting on resilience posture and program maturity

Governance, Audit & Documentation

• Maintain audit-ready DR/BCM documentation, evidence packs, and compliance registers
• Lead responses to internal audit and APRA reviews
• Track and govern DR defects, remediation activities, and risk exposure

Incident & Crisis Leadership

• Act as Technology DR Lead during major incidents and cyber events
• Be a key decision-maker in Severity 1/2 incident response and recovery execution
• Lead post-incident reviews and continuously uplift recovery capability

Third-Party & Cloud Resilience

• Assess and challenge vendor and cloud DR capabilities
• Lead joint testing with critical providers in line with CPS 230 obligations
• Ensure resilience across AWS, Azure, and Google Cloud environments

Skills and experience required

• Extensive experience in Disaster Recovery, technology resilience, or infrastructure engineering
• Proven experience designing and executing enterprise DR test programs (including full failover)
• Strong expertise across multi-cloud environments (AWS, Azure, GCP)
• Deep knowledge of APRA CPS 230 and working within regulated environments
• Ability to translate complex technical concepts into clear executive and board-level insights
• Highly regarded: CBCP / CBCI, ISO 22301, ITIL, or postgraduate studies in risk, cyber, or IT

Hands-on understanding of

• Backup & recovery platforms (Veeam, Commvault, Cohesity)
• Infrastructure & storage replication (VMware, NetApp, Pure)
• Network failover concepts (DNS, BGP, load balancing)

About Avant

Avant is Australia’s leading medical defence organisation, proudly supporting medical professionals for over 130 years. With more than 90,000 members, including health practitioners and medical students across every state and territory, we provide trusted, market-leading products and services tailored to their professional, personal, and practice needs.

Join an organisation with purpose, one that genuinely exists to support its members and improve healthcare in Australia. You'll work with committed, passionate colleagues in an environment that values both rigour and collaboration.

For further information, please contact Sue Allen, Talent Acquisition Business Partner on 0429 404 ***.

Equal Opportunity Employer

Avant supports doctors so they can serve Australia's diverse communities. Having diversity in our workforce brings valuable perspectives and strengthens our ability to support healthcare professionals.

We therefore welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally diverse communities, LGBTQIA+ individuals, people with disabilities, and those with caring responsibilities.

Our inclusive workplace is somewhere everyone can succeed.

Ready to join us? If you're passionate about supporting Australia's healthcare professionals, we'd love to hear from you. If you require any adjustments during the recruitment process, please don't hesitate to contact us at ***email_hidden***