E-Commerce Operations & Administration Assitant

E-Commerce Operations & Administration

RY.com.au – Gold Coast
Full Time | Health, Beauty & Wellness Industry

RY.com.au is one of Australia's leading online retailers in professional haircare and skincare. We work with some of the world's best beauty brands and operate multiple online stores serving customers across Australia.

We are looking for an organised and proactive E-Commerce Operations & Administration Coordinator to help keep the day-to-day operations of our online business running smoothly.

This is a hands-on role working closely with suppliers, warehouse staff, customer service and management.

Why Join RY.com.au

Work in a growing Australian e-commerce business
RY.com.au is a well-established online retailer with strong growth and exciting plans ahead.

Be part of a supportive and collaborative team
We are a hands-on team where ideas are welcomed and everyone contributes to improving the business.

Gain experience across multiple areas of e-commerce
You will work across purchasing, inventory, operations and reporting, giving you valuable experience in online retail.

Key Responsibilities

Purchasing & Suppliers

• Place weekly purchase orders with suppliers

• Follow up on outstanding orders and deliveries

• Maintain clear communication with suppliers

Stock & Inventory

• Maintain accurate stock levels across our online stores

• Monitor low stock and product expiry dates

• Work with the warehouse team on stock counts and deliveries

Clearance & Slow Stock

• Help manage clearance and overstock products

• Track sales performance and assist with promotions to move slow stock

Operations & Problem Solving

• Help resolve day-to-day operational issues across our websites

• Identify ways to improve processes and efficiency

Team Communication

• Keep warehouse and customer service teams updated on stock and deliveries

• Escalate operational issues to management when required

Reporting

• Maintain spreadsheets tracking stock levels and clearance

• Assist with reporting on inventory and supplier performance

Skills & Experience

• Experience in e-commerce, retail or operations

• Strong organisation and attention to detail

• Confident communication skills

• Good Excel / Google Sheets skills

• Proficiency in basic Excel/Google Sheets formulas is required

• Shopify or e-commerce platform experience preferred

• A proactive attitude and the ability to solve problems

• Candidates must hold valid Australian work rights or visa

If you enjoy working in a fast-moving online business and want to be part of a growing Australian brand, we would love to hear from you.

Apply via SEEK with your resume and a short cover note.