Business Development Representative (Sales Development / SDR)

• Sales & Account Management
• Telesales
• Sydney
Permanent / Full Time

�� Ready to Launch Your Sales Career? Join Citation as a Sales Development Representative!

Are you driven, competitive, and ready to build a high-earning career in sales? If you thrive on challenges and want to be part of a fast-growing international business, this is your opportunity.

At Citation, we’re experiencing rapid growth—and we’re looking for ambitious, high-energy Sales Development Representatives to join our expanding team.

We’re not your average company. Citation is a global leader in Health & Safety, HR, Employment Law, and ISO Services, helping thousands of businesses operate smarter and safer. What truly sets us apart is our people, our culture, and the real career progression we offer.

�� What’s In It for You
�� Uncapped commission structure with guaranteed monthly bonuses during training
�� Achievable targets so you can start earning from Day 1
�� World-class sales training using global best-practice techniques
�� Clear career progression across a rapidly growing international group
�� Brand-new centrally located office with a vibrant team environment

�� About the Role
As a Sales Development Representative, you’ll be the first point of contact for prospective clients, introducing businesses to Citation’s award-winning services and identifying opportunities for our sales team.

Your day-to-day will include:

• Makinghigh-volume outbound calls to businesses
  
  • Identifying client needs and introducing tailored solutions
  • Building strong relationships and generating new business opportunities
  • Managing your pipeline and activity through our CRM system
  • Collaborating with sales and marketing teams to achieve team targets

This role is perfect for someone looking to kick-start a career in sales with strong earning potential and structured development.
What We’re Looking For
Whether you're starting your sales journey or already excelling in a customer-facing role, you’ll succeed here if you are:
✔ A confident communicator with a positive, can-do attitude
✔ Ambitious and competitive, with a strong drive to succeed
✔ Resilient and motivated, thriving in a fast-paced environment
✔ A team player who enjoys working towards shared goals
✔ Comfortable with technology (CRM or sales tools are a plus)
Previous sales or customer service experience is advantageous—but not essential. We’ll give you the training and support to succeed.

�� Life at Citation
At Citation, culture matters. We’re a values-driven business built on collaboration, innovation, and celebrating success.

�� Our Values:
Inspired & Innovative | Exceed Expectations | Relationships Matter | We’re Better Together
�� Team events: trivia nights, bowling, EOFY celebrations, awards nights, cultural events
❤️ Giving back: paid volunteer days and charity fundraising
�� Wellbeing initiatives: fitness challenges and wellbeing programs

�� Ready to Apply?
We’re growing quickly and looking for ambitious people who want to grow with us.

Apply now and start building your career with Citation.
Please note: Applicants must have full, unrestricted working rights in Australia. Applications from recruitment agencies will not be considered.