Sales Support - Technical Products

Overview

Join a long-established Australian-owned industrial business supplying a wide range of technical and trade products across multiple sectors. Known for reliability, product quality and strong customer relationships, the company operates a collaborative internal sales environment focused on service, accuracy and long-term partnerships.

This role sits within a close-knit internal sales team working closely with account managers, operations and logistics to support customers from enquiry through to delivery.

The Role

As Sales Support (Technical Products), you will play a vital role in keeping the sales process running smoothly. From processing customer orders and preparing quotes to maintaining CRM accuracy and assisting with product enquiries, you will be a key point of contact for customers and internal stakeholders.

Many of the products are technical and catalogue-based, so experience working with large product ranges, SKUs, or parts-based inventory will be highly valued.

Your day-to-day will include:

• Responding to customer enquiries and processing sales orders accurately and efficiently
• Preparing quotes, landed cost sheets and freight calculations
• Managing and updating customer and order data within ERP/CRM systems
• Following up on outstanding quotes, orders and backorders
• Supporting the sales team with administrative and communication tasks
• Assisting customers with product information across a large catalogue of technical products
• Collaborating with operations and logistics teams to ensure delivery timelines are met

This is a great opportunity to join a stable and reputable organisation that values teamwork, initiative and customer service.

Your Profile

You will be someone who thrives on structure, accuracy and communication. With a background in sales support, internal sales, customer service or parts-based sales environments, you will bring strong attention to detail and the ability to manage multiple priorities.

You will also have:

• Experience in order processing, quoting or internal sales support
• Strong communication and problem-solving skills
• Excellent computer literacy including ERP/CRM systems and Microsoft Office
• A proactive and collaborative attitude
• Experience working with technical, industrial, tools, automotive parts or equipment-based products will be highly regarded
• Comfort working with large product catalogues or SKU-based inventory

What’s On Offer

• Up to $75,000 + 12% super
• Stable, long-established Australian business
• Supportive internal sales team
• Variety of technical products and customers
• Full-time role based in Zillmere

Apply Today

If you’re looking for a stable, team-oriented environment where your attention to detail and customer focus make a real impact, we’d love to hear from you.

Apply via SEEK or contact Ben Griffiths at P&C Partners for a confidential discussion.

0452 214 *** / *************@pandcpartners.com.au