Product Manager, Product Operations

Company description:

IDP is a trusted leader in international education services that helps people study abroad and achieve their goals. As a key voice in the industry, IDP partners with educational institutions worldwide to connect them with the right students.

IDP also proudly co-owns IELTS, the world's leading English language proficiency test.

Established in Australia in 1969, IDP now operates in over 60 countries. While we've grown and evolved, our purpose remains the same: to empower people transform their lives through international education. Learn more at idp.com

Job description:

Product Manager - Product Operations

Location: Melbourne (Hybrid with Remote Flexibility)

Join a global leader in international education and help uplift the product capability that powers IELTS worldwide. We're looking for a practical, data‑driven, and collaborative Product Manager who thrives in complex environments and enjoys solving real operational problems through structured product thinking.

What You'll Do

• Build clear, data‑informed roadmaps and prioritisation approaches
• Communicate product insights, decisions, and stories to senior leaders, global Ops, Product, and Tech teams
• Partner closely with global stakeholders, including POs in India and PMs in Melbourne
• Support both iterative improvements and larger initiatives across the organisation
• Contribute to uplifting product practice, tools, and ways of working

What You Bring

• Experience as a Product Manager, Product Owner, or similar PM role
• Strength in data‑driven decision making, prioritisation, and clear communication
• Ability to work confidently across global teams in a dynamic and operationally complex setting
• A practical, commonsense approach to solving problems
• (Bonus) Exposure to operational environments or service delivery ecosystems

Why Join Us?

• Work on meaningful challenges that shape customer and operational outcomes for millions worldwide
• Collaborate with passionate global teams across Product, Tech, and Operations
• Enjoy a hybrid environment with flexible working hours aligned to India for cross‑team collaboration
• Bring fresh thinking, new tools, and self‑driven product approaches — and see your impact quickly

If you're outcome‑focused, curious, and ready to build alongside a growing product operations function, we'd love to hear from you.

Apply now and help define the future of IELTS operations.

Profile description:

We are seeking an experienced and pragmatic Product Manager to join the Product Operations team at IDP Education Ltd. In this pivotal role, you will work collaboratively across global teams to deliver continuous product enhancements and support strategic projects that enhance the experience of our customers and operational excellence worldwide.

This position is ideal for a candidate well-versed in foundational product management principles—including roadmap development, Objectives and Key Results (OKRs) management, prioritisation frameworks, and agile program increment or sprint planning—who is equally comfortable adopting a hands-on approach and delivering practical solutions within existing constraints.

By joining us, you will have the opportunity to influence key products serving a diverse global audience, collaborating with multidisciplinary teams to drive impactful outcomes in a complex, fast-paced environment.

We offer:

Be part of our story, as we support you to create meaningful and rewarding experiences, grow your career with purpose, and celebrate as a global team.

If you identify as a member of an underrepresented community, we encourage you to apply, even if you feel you do not meet all the criteria, but have relevant skills, experience and capability that will enhance the role. At IDP, you can be yourself, be seen, heard, valued, and celebrated every day for your meaningful contributions. If you require any adjustments, let us know.

Some other benefits include:

• Work in our new 6 green star office, featuring creative collaboration zones and a focus on health and wellbeing.
• Professional development programs to grow your career.
• Two paid volunteer days every year to support our local communities.
• Stay energized with free fresh fruit and barista onsite.