Key Purpose of the Job:

Assisting the Technology Department in supporting the production staff. We are always looking for bright, motivated, enthusiastic Tech Junior who has a passion to work within VFX.

Needs to Do:

Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.
Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.
Store, source, and deliver equipment to and from employees. Maintain inventory of equipment.
Deal with vendors like Dell, HP, etc for part replacements.
Visit data Centre to mount the servers and replace problematic hardware.
Use a ticketing system to log/report technical problems.
OS installation. Linux, OSX, Windows.
Image Quality Control: Perform monitor calibrations, projector calibrations, maintaining, viewing environments etc.
Misc: Assisting the Technology Department with their day-to-day tasks.

Needs to Have:

Excellent customer service skills.
English fluency - verbal and written
Computer literacy, knowledge of how to dismantle and set up a basic workstation.
Able to assemble, dismantle and troubleshoot workstations.
A professional and friendly phone manner

Needs to Be:

Friendly!
Enthusiastic
Pro-active
Confident using initiative
Enjoy helping people
Hard worker
Passionate about Film.

Tech Junior

DNEG