Technical Sales Support Manager - wedi

ARDEX is a global leader in high‑performance building materials, trusted by construction professionals for over 70 years. We develop and manufacture innovative solutions across tiling, waterproofing, flooring, and concrete repair, backed by industry‑leading technical support and training.

Wedi systems complement the ARDEX portfolio with engineered building boards and complete wet area system solutions, designed to simplify installation, improve performance, and reduce risk on site—particularly across bathrooms, wet areas, and specialist interior construction.

We’re seeking a Technical Sales Representative – Wedi to join our QLD team and contribute to the development and growth of the Wedi market in New South Wales. This field‑based role is ideal for someone who enjoys being in the market—supporting builders and installers with technical guidance, demonstrations, and training, and helping convert opportunities into long‑term partnerships.

• Contribute to the development of the QLD market for Wedi systems through targeted customer engagement and project support

• Build relationships with builders, installers, designers, and project stakeholders across QLD

• Deliver product demonstrations, toolbox talks, and structured training to build confidence and correct system adoption

• Provide practical technical support and problem‑solving to ensure successful outcomes on site

• Support early project engagement by assisting with system selection and installation guidance

• Collaborate with Sales, Specification, Customer Service, and Technical Services teams to deliver a seamless customer experience

• Capture market insights and customer feedback to support ongoing improvement and market development

• Maintain accurate activity and project records in CRM systems

• Experience in technical sales, specification support, or a customer-facing technical role in construction or building materials

• Strong understanding of builder workflows and on‑site environments

• Ability to translate technical information into clear, practical advice

• Confident communication and presentation skills

• A proactive, customer‑first mindset and strong problem‑solving capability

• Current driver’s licence and willingness to travel across QLD

At ARDEX, our values guide everything we do: Build Belonging, Fuel Passion, Drive Innovation, Embody Integrity, and Embrace Responsibility.

We offer a competitive salary, company car, ongoing training, and genuine career development opportunities.