Summary

Capella Sydney is seeking a passionate and service-driven Trade Waiter to join our Food & Beverage team. This role is ideal for an individual with strong beverage and wine knowledge who can deliver exceptional guest experiences while supporting beverage service operations in a luxury hospitality environment.

About the Role

As a Trade Waiter, you will deliver high standards of food and beverage service, with a strong focus on wine service and guest engagement. You will support daily operations, provide expert recommendations, and ensure a seamless and memorable dining experience aligned with Capella’s luxury service standards.

Benefits

Benefits

At Capella Sydney, we offer:

Competitive salary package
Structured training, learning and development opportunities
Career progression within a luxury hospitality brand
Complimentary meals whilst on duty
Uniform and laundry provided
A supportive and inclusive work environment
Opportunities to be part of a world-class luxury hospitality team

Task & responsibilities

Key Responsibilities:

As a Trade Waiter, you will be responsible for delivering professional and attentive food and beverage service in accordance with Capella Sydney's luxury hospitality standards. You will set up and arrange dining tables and service stations, manage reservations, greet guests, and present menus and beverage lists. You will provide knowledgeable recommendations on menu items, wines, and beverages to complement guests' dining selections, accurately take food and beverage orders, and liaise effectively with kitchen and bar teams to ensure timely service.

The role involves serving food and beverages, opening and pouring wines and other drinks, assisting with beverage preparation and cellar operations, and maintaining exceptional presentation standards throughout service. You will clear and reset tables, remove used crockery, glassware, and empty bottles, replenish glassware as required, and maintain cleanliness and organisation within all service areas. You will also process guest payments, operate point-of-sale systems and cash registers, and ensure accurate transaction handling.

In addition, you will assist with stock control, stock rotation, inventory management, and beverage storage, while adhering to all food safety, hygiene, workplace health and safety, and responsible service of alcohol requirements. You will work collaboratively with colleagues across Food and Beverage operations to deliver memorable dining experiences and contribute to a positive, professional, and guest-focused environment.

Qualification & experience

Qualification & Experience

To be successful in this role, candidates must possess:

At least Certificate III in Hospitality or a higher relevant hospitality qualification.
Minimum 1–3 years’ experience in a similar role
Strong knowledge of wine, beverage service, and food pairing
Experience in a luxury hotel or high-end restaurant environment (highly desirable)
Excellent communication and customer service skills
Ability to work in a fast-paced environment and deliver high service standards
Knowledge of responsible service of alcohol (RSA certification required)
Basic computer and POS system knowledge
Full Australian working rights
WSET or equivalent wine certification is highly desirable.