Motel Manager

Position: Motel Manager

Job Type: Full time

Yearly Salary: $75,000.00 - $80,000.00 Plus Super depending on experience and qualification

Additional Benefit: Free onsite accommodation valued at approximately $250 per week

Company Name: Global Venture Capital Pty Ltd Trading as Edmonton Lodge

Job Location: 95 Brush Highway, Edmonton, QLD - 4869

The Motel Manager will be responsible for managing all operational aspects of the motel, ensuring high standards of customer service, maintaining the property, supervising staff, and driving efficient business operations. The successful candidate will live onsite and play a key role in maintaining a welcoming and professional environment for all guests. Its full time job. 

Benefits

Benefits of Joining Edmonton Lodge

• Attractive salary package of $75,000 – $80,000 per annum plus superannuation.
• Free fully furnished onsite accommodation provided, offering a significant financial benefit valued at approximately $250 per week (approximately $13,000 per annum) and the convenience of living close to the workplace.
• Opportunity to take ownership of the day-to-day management of an established and reputable accommodation business.
• Gain valuable hands-on experience across all aspects of motel operations including guest services, reservations, staff supervision, housekeeping management, property maintenance, budgeting, and business administration.
• Work independently with a high level of responsibility and decision-making authority.
• Enjoy a relaxed lifestyle in the beautiful Far North Queensland region, close to Cairns, beaches, rainforests, and popular tourist attractions.
• Opportunity for professional growth and career advancement within the hospitality and accommodation industry.
• Supportive and friendly working environment with direct support from the business owners.
• Long-term, stable full-time employment with the opportunity to build a rewarding career in motel management.
• Opportunity to develop skills in revenue management, customer service excellence, team leadership, and small business operations.
• Work in a diverse hospitality environment where you can interact with domestic and international travellers.
• A unique live-in management role that provides excellent work-life convenience and reduces daily commuting expenses and time.

Task & responsibilities

Key Responsibilities

• Manage the daily operations of the motel, ensuring smooth and efficient service delivery.
• Welcome guests, handle check-ins and check-outs, and respond promptly to guest enquiries and requests.
• Manage reservations, room allocations, availability, and booking systems, including online travel platforms.
• Ensure all guest rooms, common areas, gardens, and facilities are maintained to a high standard of cleanliness and presentation.
• Supervise, train, and coordinate housekeeping, cleaning, and maintenance staff where required.
• Develop staff rosters and monitor employee performance to ensure effective operations.
• Handle guest feedback, resolve complaints professionally, and maintain excellent customer satisfaction.
• Monitor room occupancy, pricing strategies, and seasonal demand to maximise revenue and profitability.
• Maintain accurate records relating to reservations, guest transactions, expenses, and operational activities.
• Manage inventory and arrange purchasing of housekeeping supplies, amenities, linen, and operational equipment.
• Coordinate repairs and maintenance with contractors and suppliers.
• Ensure compliance with workplace health and safety requirements, hygiene standards, and relevant accommodation regulations.
• Monitor the security of the premises and ensure the safety and comfort of guests.
• Assist the business owners with budgeting, operational planning, and continuous improvements to the motel.

Qualification & experience

Qualifications

• Certificate III, Certificate IV, Diploma, or equivalent qualification in Hospitality, Hotel Management, Tourism, Business, or a related field will be advantageous.
• Candidates with relevant industry experience and demonstrated management skills are encouraged to apply.

Skills and Experience Required

• Minimum 1–3 years of experience in the hospitality, accommodation, hotel, motel, or tourism industry.
• Previous experience in a supervisory, front office, duty manager, assistant manager, or motel management role will be highly regarded.
• Strong customer service skills with the ability to build positive relationships with guests.
• Experience using online booking platforms and reservation management systems is desirable.
• Excellent communication, interpersonal, and problem-solving abilities.
• Ability to work independently, manage priorities, and make sound operational decisions.
• Strong organisational skills with attention to detail.
• Basic computer skills, including email, Microsoft Office, and online booking systems.
• Understanding of housekeeping standards, property maintenance, and hospitality operations.
• Ability to manage a small team and maintain a positive workplace culture.
• Flexibility to work weekends, public holidays, and after-hours when operationally required.