Company Description

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

5-star luxury in the heart of the Melbourne's shopping, theatre and business precincts
363 rooms with breathtaking views over Melbourne
Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

Job Description

We are seeking a passionate and driven Food & Beverage Supervisor to join our team and play a key role in delivering exceptional dining experiences at our No35 Restaurant.

As part of our leadership team, you will support the Restaurant Manager in overseeing the day-to-day operations of the restaurant, ensuring the highest standards of service, quality, and guest satisfaction are consistently achieved.

Key Responsibilities:

Supervise and support the restaurant team in providing seamless, professional, and personalised service.
Assist with training, coaching, and motivating team members to achieve excellence.
Ensure compliance with hotel standards, policies, and procedures.
Maintain a strong presence on the floor to anticipate and exceed guest needs.
Handle guest feedback with professionalism, ensuring prompt resolution.
Oversee daily operations including staff allocation, reservations, and service flow.
Assist with stock control, ordering, and cost management.

Qualifications

Previous Hotel experience is desirable
A current RSA
1–2 years in a supervisory or team-leader role
Flexibility to work a rotating schedule including weekends and public holidays

Additional Information

Benefits and Perks:

Sofitel Melbourne on Collins provides ambassadors career development opportunities within the hotel and wider Accor Group. We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

We live by our Heartist principles, that is, the heart and art of human connection. Understanding people is our business and putting people at the heart of our organisation is how we make decisions. We want every ambassador to feel valued, inspired and to strive for greatness every day.

We offer our Heartists:

Build a career with the largest hotel group in the Pacific
Central accessible location in Melbourne's CBD
Laundered uniforms
Complimentary hotel stay package for your work anniversary
Worldwide employee and family and friends benefits at Accor Hotels