Medical Receptionist

About the business

This Gastroenterology Specialist practice is based at St Vincent's Private Hospital Northside, Chermside. It is a small team of friendly and team oriented staff who are able to work well together to provide an efficient and patient focused service. There are three Specialists in the practice, each with a dedication to providing excellence in care for patients.

This is a perfect opportunity for an experienced Medical Receptionist looking to work in a busy, modern, computer based practice on the Brisbane Northside.

About the role

The role will require the successful candidate to have excellent organisational and interpersonal skills in managing patient care in a small but busy practice. The candidate will need to demonstrate an ability to learn new tasks and processes, be able to multitask, whilst integrating into a supportive team environment. The candidate will be offered 4 days per week. The candidate will require flexibility with working hours and ability to cover staff leave.

Duties and responsibilities

• Answering high volume incoming phone calls and assisting with enquiries
• Manage patient bookings and appointments, including meet and greet, point-of-care billing and receipting, and booking of future appointments
• Booking procedural lists, including liaising with hospitals, other medical specialists and referring doctors
• General administration including updating patient records, attaining relevant documents and managing incoming/outgoing correspondence to other Medical Practitioners
• Timely and accurate communication with Practice doctors

Skills and experience

• Good organisational skills with an ability to multitask
• Able to work efficiently with a high level of accuracy
• Sound computer skills, preferably with familiarity using GENIE medical software, including receiving and sending of electronic documents
• Reasonable medical receptionist experience (preferably a minimum of 1 year)
• Excellent interpersonal and communications skills

To submit an application, please send a covering letter and CV.

Job Types: Part-time, Permanent

Pay: $25.00 – $30.00 per hour

Application Question(s):

• Do you have experience with Medical practice software?

Experience:

• Medical admin: 1 year (Preferred)

Work Location: In person