Business System Analyst - Local Council

Business Systems Analyst - Bankstown

Join a collaborative Business Applications Support team and help maintain and improve critical enterprise systems that support community services.

Key Responsibilities:

• Provide Level 2 support for corporate and specialist business applications.
• Monitor system performance, troubleshoot issues, and ensure maximum system uptime.
• Perform system administration, configuration, upgrades, and maintenance.
• Document system configurations, processes, and user guides.
• Work closely with service desk teams, vendors, and internal stakeholders to resolve system issues.
• Identify and implement system and process improvements.
• Facilitate technical and governance discussions with key users to support ongoing improvements.
• Support projects related to application upgrades and enhancements.

Essential:

• Degree in Computer Science, Information Technology, or similar, OR 3+ years’ experience in a similar role.
• Helpdesk Experience 
• Experience supporting enterprise software applications.
• Knowledge of relational databases and MSSQL queries.
• Strong communication and stakeholder engagement skills.

Desirable:

• Experience with enterprise platforms such as SharePoint, SAP, GIS, Pathway, Library or Facilities Management systems.
• Exposure to Power Platform or Azure Logic Apps.
• Experience analysing or supporting web applications.

If you have any questions, please email ******@ashdownpeople.com.au or APPLY NOW!