A03 Maintenance Support Officer

Maintenance Support Officer (AO3/1)

About the Role

An exciting opportunity is available for a Maintenance Support Officer (AO3/1) to join a high-performing team in Townsville. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a strong administrative/customer service background.

Key Responsibilities

• Deliver efficient, high-quality customer service to customers and stakeholders
• Operate effectively in a fast-paced, KPI-driven environment
• Build and maintain relationships with industry partners, local suppliers, and internal/external stakeholders
• Apply strong interpersonal skills to support negotiation, dispute resolution, and conflict minimisation
• Contribute positively to team culture and participate in continuous improvement and innovation initiatives
• Maintain a high level of accuracy when preparing documents, reports, and updating systems
• Perform general administrative duties as required
• Must have a current driver’s licence

About YouTo be successful in this role, you will demonstrate:

• Strong attention to detail
• Previous call centre experience (highly desirable)
• A solid administrative background
• Excellent communication and stakeholder engagement skills
• Ability to manage competing priorities in a busy, performance-driven environment

Please apply ASAP or ring Jacqui 07 3239 2***
#scr-jacqui-isted

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
 
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 *** and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
 
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