Tenant Research Manager

Job Description Tenant Research Manager About Domain And CoStar Group Domain is one of Australia’s leading property marketplaces, connecting millions of people with the homes, insights, and data they need to make confident property decisions. Our portfolio includes Domain, Allhomes, and Commercial Real Estate (CRE) platforms. In 2025, Domain was acquired by CoStar Group (NASDAQ: CSGP), a global leader in real estate data, analytics, and marketplaces. This marks a significant step in our growth, combining Domain’s local expertise with CoStar’s global scale, technology, and innovation. As a challenger brand in a highly competitive market, Domain continues to grow rapidly—reaching 7–9 million Australians each month and unlocking new opportunities across residential and commercial property. CoStar Group brands include; Homes.com, Apartments.com, CoStar, Loopnet.com, OnTheMarket, Bureaux Locaux, Matterport, Domain, AllHomes and more. Quick facts; CoStar Group has >8K employees, was founded 39 years ago, and has 84 offices in 13 countries. About The Role, Accountabilities & Outcomes The Tenant Research Manager leads a team of Tenant Researchers responsible for delivering high-quality commercial real estate data to our clients. This role oversees research activity, data quality, and team performance, ensuring accurate and timely insights that help clients make informed property decisions. Working closely with internal stakeholders, including Sales and Research leadership, the role contributes to improving data coverage, client engagement, and overall product value. It requires strong leadership, coaching capability, and an ability to drive performance through clear direction and continuous development. As a people leader, the Tenant Research Manager fosters a high-performance, collaborative culture through structured coaching, feedback, and ongoing capability building, while ensuring operational excellence across research processes. Essential Functions Lead, coach, and develop a team of Tenant Researchers to deliver high-quality data and meet performance standardsManage team workload, productivity, and output to ensure efficiency and timely delivery of research activitiesEnsure data is accurately captured, validated, and published using appropriate sources and methodologiesDrive continuous improvement in research quality, processes, and team capabilityConduct regular performance reviews, call evaluations, and coaching to support development and consistencyPartner with Sales and internal stakeholders to support client engagement and identify revenue opportunitiesRespond to client feedback and ensure timely resolution of data-related issuesMaintain strong understanding of the CoStar Tenant product and effectively represent its value internally and externally Skills And Qualifications Bachelor’s degree or equivalent experienceProven experience leading teams in a professional environmentExperience managing performance, coaching, and developing team membersStrong organisational and stakeholder management skillsProficiency in Microsoft Office, including Excel Nice to have Experience in commercial real estate, financial services, or a related industryExperience working with data, research, or insight-driven environmentsStrong analytical skills with the ability to interpret trends and improve data qualityAbility to influence stakeholders and communicate effectively across all levelsDemonstrated ability to drive performance against KPIs and operational metrics Why Join Us Be part of a global leader in property technology and data, shaping the future of real estate intelligenceWork with cutting-edge tools and high-impact teams where your work genuinely makes a differenceGrow your career in a high-performing, collaborative environmentUp to 20 weeks paid parental leave for primary carersWellbeing leave to support you when it matters mostOngoing development through leadership programs and LinkedIn Learning We don’t just talk, we do. Every day we solve property problems for Australians and beyond. We encourage our people to see the possibilities, and turn them into realities. What's Next? We'll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there's a match, one of our Talent Partners will reach out, so keep your phone handy! We're genuinely excited about the chance to work together and make a meaningful impact. Equity, Diversity & Inclusion Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people). We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at [email protected] or leave a message on 1300 858 356 and we will get back to you. CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing