Quality Manager

An exciting opportunity exists for a dynamic individual with experience in quality improvement and management to join our team.

Reporting directly to the Director of Nursing, the Quality & Risk Manager will facilitate ongoing implementation and monitoring of the Hospital’s clinical safety and quality framework. This is a full-time role Monday – Friday, located in beautiful Southport.

They will lead the coordination of quality improvement initiatives, projects and activities to maintain patient safety, accreditation standards, regulatory compliance and patient experience, in accordance with the mission, vision and values of the organisation.

About us

Established in 2016, Gold Coast Private Hospital is a state-of-the-art, 339-bed facility located in the heart of the Gold Coast Precinct in Southport.

With 22 operating theatres, Gold Coast Private Hospital offers a wide range of specialties including, but not limited to, 24/7 Emergency Care, Medical Services, Orthopaedics, Bariatrics, Neurosurgery, Plastic Surgery, ENT (Ear, Nose, and Throat), General Surgery, Obstetrics, Cardiac Care, and Oncology.

Gold Coast Private Hospital is committed to continual growth, providing exciting opportunities and professional career pathways in healthcare.

As a Quality & Risk Manager your responsibilities will include:

• Facilitate ongoing implementation and monitoring of the Hospital/Facility wide quality improvement program and to promote risk management to support the strategic direction
• Be responsible for and lead short notice accreditation
• Build and maintain strong relationships with all stakeholders
• Responsible and lead for quality and clinical Governance outcomes
• Ensuring the hospital operates in accordance with applicable standards and complies with regulatory and accreditation requirements as well as striving for continuous improvement
• The coordination and implementation of the infection control program to ensure high quality patient care and staff safety in infection control
• Monitoring and reporting of Patient Experience including management of patient complaints
• Adapt to operational requirements

Essential Criteria:

• Authority to Work in Australia
• Immunisation Certificate
• Experience in Quality & Risk Management
• Bachelor of Nursing with relevant post-graduate qualification, or tertiary qualification in Quality Management
• Auditing skills
• Lead or extensive experience in Hospital Accreditation to ACSQHC National standards
• Clinical expertise and commitment to high quality patient care and continuous improvement
• Self-motivated and proven ability to work as part of a high functioning team
• Excellent interpersonal and communication skills
• Proactive, motivated and customer focused

Why Healthscope?

Join us at Healthscope and step into a vibrant Community of Care where your impact is felt every day! Our dedicated team members are the heartbeat of our organisation, making a real difference in the lives of patients and their families. As Australia’s only national private hospital operator, our 36 sites are backed by a dynamic Support Office, empowering us to deliver outstanding care to the communities we serve.

Here's what we offer:

• Flexibility: Work across one or multiple hospitals in our expansive network
• Perks: Discounted health insurance, gym memberships, salary packaging & more!
• Growth: Access continuous professional development and education to fuel your career journey

At Healthscope, we take pride in collaborating with talented, passionate, and compassionate individuals to ensure every patient experiences the highest quality care during their stay. Join us and be part of something truly meaningful!

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives