Donor Family Support Coordinator

Support Families in Princess Alexandra Hospital Through Life-Changing Moments

Play a unique and highly specialised role supporting donor families across Queensland. As the state's dedicated Donor Family Support Coordinator, you will provide expert bereavement care, clinical leadership and service development that helps families navigate some of life's most difficult moments.

Your new role:

As the Donor Family Support Coordinator, you will deliver advanced clinical and consultancy services across Queensland's organ and tissue donation network. Working as the sole practitioner responsible for donor family care in Queensland, you will provide specialist bereavement support, influence service development, and collaborate with healthcare professionals and national stakeholders to ensure donor families receive compassionate, patient-centred care.

In this role, you will:

• Provide expert clinical advice and leadership to medical, nursing and allied health professionals.
• Act as the statewide clinical reference point for donor family support coordination.
• Develop and implement evidence-based practices, education programs and resources.
• Mentor, supervise and support less experienced clinicians and healthcare staff.
• Represent Queensland at a national level and contribute to best-practice policies and guidelines.

About you:

You are a highly experienced Social Worker, Psychologist or Counsellor with advanced clinical expertise and a passion for supporting families through grief and loss. You bring strong leadership capabilities, excellent communication skills and the ability to work collaboratively across complex healthcare environments.

You will bring:

• Exceptional communication, relationship-building and stakeholder engagement skills.
• The ability to work autonomously and exercise a high degree of professional judgement.
• Experience providing clinical leadership, supervision and mentoring to multidisciplinary teams.
• A commitment to delivering safe, compassionate and person-centred care.
• Strong organisational skills with the ability to manage complex and sensitive situations.

Check out our quick tips and application essentials!

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

DonateLife Queensland is a state-wide service, based at the Princess Alexandra Hospital in the Metro South Hospital and Health Service. It is responsible for the coordination of organ and tissue donation in the public and private sectors and works closely with the Queensland Tissue Banks. DonateLife Qld works in partnership with the Organ and Tissue Authority to improve access to lifesaving and life-transforming transplants for all Australians in need.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.