Client Executive

• Opportunity for aspirational brokers to join the HIA/Aon team!
• Flexible Working Arrangements – work at our corporate locations and at home.
• Leverage Aon’s global network and HIA’s deep industry expertise and exposure!

HIA Insurance Services (HIAIS) is a specialist insurance broker, providing insurance products and risk advice to the residential building industry. Formed in 1984, HIAIS is a joint venture between two leaders in their respective industries, Aon and the Housing Industry Association (HIA).

Client Executive | HIAIS

Do you have the drive, focus and ambition to learn?

We have exciting opportunities for customer focused and relationship driven insurance professionals to join our team. We have two opportunities available – one within our SME team and another within our major builder team.

These are perfect roles for someone who is looking to grow their insurance career in a challenging, fast paced and collaborative environment.

What the day will look like

• Building strong rapport via phone and email with each client through listening to their ongoing insurance or risk needs and wants.
• Asking thorough questions about each client’s requirements and providing suitable education on additional HIAIS products and services to create sales opportunities.
• Regularly collaborating with the Client Manager and other colleagues regarding client strategy, business development targets and engagement in various industry events.
• Responsible for credit control of client invoicing i.e. debt management, payment enquiries and settlements.
• Liaise with clients, underwriters around various risks and policies.

Skills and experience that will lead to success

This position will suit someone with the following experience:

• Essential: Tier 1 broking qualification
• Proven experience in building strong relationships through servicing clients.
• Comfortable using various online platforms and managing a CRM.
• Ability to multi-task and complete various complexity of tasks efficiently.
• Ability to complete work with a high level of accuracy and attention to detail.
• Experience in General Business Insurance or Broking – highly regarded.
• Home Warranty and Construction experience – highly regarded.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.