Service Manager WA

Reporting to the Aftersales Manager, you will lead and motivate an experienced team of skilled technicians and apprentices to achieve high quality work and customer satisfaction. Based out of our Redcliffe branch in Perth this role will lead the service operations for new and existing clients in Western Australia supporting our broad range of equipment including excavators, wheel loaders, material handlers and excavators. This dynamic role is suited for someone with extensive experience in the industry who is both motivated and customer focused.

Key Responsibilities

• Manage Service team (Workshop and Field Service Technicians, Administration and Service Partners)
• Maintaining and develop long standing relationships with new and existing customers
• Pursue new and existing service sales opportunities
• Provide advice and guidance to technicians and customers
• Manage financial responsibilities for the Service department
• Coach and develop Service Team members

About You

• Sound technical knowledge of Earthmoving Equipment
• Shows capability in creating a sense of partnership and forging strong relationships
• Previous management or team leadership experience
• Ability to manage departmental P&L’s, quotes, WIP & invoicing; and to identify areas for improvement or additional business opportunity
• Good communication and negotiation skills
• Hold a current driver’s license

Benfits

• Global Company – Job Stability
• Development and career progression opportunities
• Generous employee benefits, including 5 days bonus leave days, paid parental leave, early access to LSL
• Corporate Health Insurance Discount

Diversity and Inclusion

Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace

To Apply, please click on the link available.

No agencies or third parties please.

Emailed applications will not be accepted.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Jennine Williams.

One Passion. Many Opportunities.

The Company

Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

Location

Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

Contact

Jennine Williams

***email_hidden***