M

Customer Service Co-ordinator

MyFreightCareer

Call Centre & Customer Service

Posted 19/06/2026
Closed 03/07/2026

QR Code

East Melbourne, 3002, Melbourne, Victoria

Full time

Not specified
The Client

When you join this global freight forwarder you will provide exceptional customer service to an impressive list of high profile clients across a variety of industries and commodities. 

The Position

  • Report to the Customer Service Manager
  • Support the operational and sales process from order management to delivery
  • Provide a personalised and customised service solutions to clients
  • Respond to customer service inquiries by phone and email
  • Monitor and report shipment status updates
  • Liaise with operational teams as required
  • Develop and maintain strong client relationships
The Requirements

To be successful you require:

  • Freight forwarding experience 
  • Order management and pricing expertise 
  • Well developed customer service skills
  • Proven problem solving ability
On Offer
  • Exciting and comprehensive service capabilities
  • Client focused environment
  • Close to transport

For further information regarding this position and many more permanent and temporary opportunities with FRMSTAFF please contact Meredith Harvey on
(02) 9313 9*** or visit our website www.frmstaff.com.au.

Additional information
  • Newly Created Role
  • Support Sales and Operations
  • Manage Client Relationships
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