Our People, Our Culture, Your Career

The Brisbane Isuzu Trucks Service Department at Archerfield is currently seeking a Service Advisor/Trainee Service Advisor/Service Receptionist to compliment and support the existing, experienced team.

If you enjoy providing exceptional customer service and commitment, this may be your opportunity.

As an industry leading employer, we offer:

Attractive remuneration package and great incentives
Opportunity to work at QLD’s largest dealer with Australia’s #1 truck brand
Ongoing training to ensure we stay the best
Great workplace and modern facilities
Great business and people culture
A Real Career with progression opportunities
Monthly Team BBQ's
Access to corporate discount on private health insurance
Access to company EAP (Employee Assistance Program)
Being successful means, we are an ever-expanding company
Our track record demonstrates that you will learn from the best and be successful

The following competencies are sought:

Great time management and organisational skills
Dealership experience – desirable and or high level of customer satisfaction contact.
Great People skills - written and verbal
Exceptional attention to detail
Reliable and punctual person,
“Can do” attitude and a team player
Strong computer skills, Microsoft Office essential
Drivers Licence (essential)

Your Duties and Responsibilities:

Greeting customers, both in person and by phone
Processing repair orders and cash sales reports
Updating Dealer Management Systems and communicating with internal stakeholders to ensure all information is being passed on
Updating customers in person, by phone, sms and by email on the progress of their vehicles servicing or repair
Providing customers with a detailed report on work performed

You will become a key contact with our customers and will be responsible for ensuring that they are kept well informed during every stage of the servicing and repair process. We are looking for the right person to join our team and deliver the highest of standards in customer satisfaction. To be a front-line member, you must be professionally minded, provide a well-presented appearance, and have an outgoing positive attitude with a high focus on customer satisfaction.

Brisbane Isuzu is a privately owned company with 25 years experience specialising in Australia’s No.1 Truck Brand. Currently employing over 275 people, we operate four dealerships across Brisbane with a comprehensive focus on all aspects of truck sales, vehicle fabrication & manufacture, parts, service, maintenance, and heavy repair.

Our mission is to ensure we deliver quality service, care, and attention.

The company is offering full time employment, Monday to Friday, with some half days Saturday on rotation.

If you’d like to be part of the Brisbane Isuzu team, please send your CV and covering letter highlighting the role you are applying for via the SEEK facility now.