Customer Support Representative

• Work for an Australian HRD Employer of Choice winner for 10 years in a row!
• Join a forward-thinking organisation that values new ideas and innovation.
• Established professional development programs

Join a high-performing Infrastructure Sales team as a Sales Support Representative, where you’ll play an important role supporting Account Managers and helping deliver great outcomes for customers. This is a fast-paced, collaborative environment where strong administration, attention to detail and teamwork directly contribute to sales success and long-term client relationships.

You’ll work closely with a tight-knit team across sales, logistics and customers, gaining valuable exposure to the full sales process while helping drive real commercial outcomes.

In this role you will: 

• Provide day-to-day support to a busy sales team to help progress opportunities and deliver on customer needs
• Prepare accurate and timely quotations and assist with sales proposals and tender submissions
• Respond to internal and external customer queries, ensuring a high level of service and professionalism
• Maintain customer pricing, sales portals and key sales administration systems
• Support forecasting updates, account planning and order placement activities
• Liaise with logistics and internal teams to manage stock allocation, backorders and fulfilment queries
• Produce reports and assist with general sales and customer administration as required

About You 

• Some exposure to sales or sales support
• Understanding of basic sales concepts such as margins, cost vs sell price and logistics impacts
• Strong administration skills with excellent attention to detail
• Clear and professional written and verbal communication skills
• Comfortable using systems and Microsoft Office tools, particularly Excel and Word
• Reliable with a consistent work ethic and ability to manage competing priorities
• Enjoy working in-office and contributing to a collaborative team environment

If you are looking for an opportunity to step into the commercial side of the technology industry, develop valuable sales support skills and be part of a supportive team where your work genuinely contributes to winning and delivering business, we would love to hear from you. 

Who is Data#3? 

Data#3 is ASX200 listed and reported gross sales of $3 billion in FY25. Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji.  

We have been voted HRD's Employer of Choice for the last 10 years and named one of Australia’s Best Workplaces in Technology by Great Place To Work® in 2024 

At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application. 

Data#3 will request as part of the recruitment process, reference checks, police checks and verification of your right to work in Australia. 

REF: SACA113792

Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia. All final applicants for this position will be asked to consent to a police check. Please note that applicants with criminal records will not automatically be excluded from the recruitment process. Each application will be considered on its merits and inherent requirements of the role.