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Credit Officer/Collections

KBH Solutions

Call Centre & Customer Service

Posted 14/03/2026
Closed 28/03/2026

QR Code

East Melbourne, 3002, Melbourne, Victoria

Full time

Not specified

If you enjoy a varied credit/R role then this role is for you in Port Melbourne.  This opportunity offers a strong blend of collections, credit support, customer queries, and core AR processing. You’ll work closely with internal and external stakeholders, using your relationship‑building skills to resolve issues, improve cashflow, and keep accounts running smoothly.

Reporting to the Credit Manager, you’ll take ownership of your own ledger while contributing to broader credit activities across the team. This is a great fit for someone who thrives in a busy environment, enjoys problem‑solving, and values variety in their day.

Key Responsibilities

  • Managing collections activity across your ledger, including outbound/inbound calls and email follow‑up
  • Handling customer queries and resolving issues promptly to support strong relationships
  • Completing daily banking and allocations with accuracy and attention to detail
  • Processing credit applications and conducting credit limit reviews
  • Supporting credit decision‑making through clear communication and documentation
  • Monitoring overdue accounts and escalating risks where required
  • Liaising with sales, operations, and external customers to resolve disputes and ensure timely payment
  • Maintaining accurate records, notes, and reporting across all credit activities
About You
  • Experience in Accounts Receivable, Credit, or Collections
  • Strong communication skills with the ability to build rapport and influence outcomes
  • Confident managing queries and navigating complex stakeholder conversations
  • Comfortable with banking, allocations, reconciliations, and general AR processes
  • Organised, proactive, and able to manage competing priorities
  • A problem‑solver who enjoys variety and working as part of a collaborative team
Apply Today! For any questions about the role, please contact Vanessa at *******@kbhsolutions.com.au
Additional information
  • Port Melbourne - Parking on site
  • $80K - $85K plus Super & Potential Attractive Bonus
  • Leading Company
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