Call Centre & Customer Service
Posted 13/03/2026
Closed 27/03/2026
Grange, 4051, Brisbane, Queensland
Casual
Want to be part of Australia’s favourite mineral makeup brand?!!
We’re growing fast and looking for a reliable, organised, and energetic team member to help us keep our warehouse humming and our customers glowing!
About Us
Guiya Minerals is an Australian-made, nature-inspired beauty brand. We create mineral makeup that enhances natural beauty while nourishing the skin. Every day we bring a little magic to people’s routines – and we want you to be part of it!
The Role
This casual role is hands-on, fast-paced, and fun. You’ll be packing and dispatching orders, managing stock, organising our warehouse, and assisting our amazing customers via phone and email. No two days are the same, and there’s plenty of variety to keep you busy and engaged. Flexible hours make it perfect if you need to work around school hours or other commitments.
What You’ll Be Doing
Packing, labelling, stickering, and dispatching e-commerce & wholesale orders
Processing shipping labels and managing parcels
Answering customer calls and emails with a friendly, helpful approach
Tracking inventory, updating stock, and doing stocktakes
Organising shelves and keeping the warehouse tidy
Supporting the team with anything else that helps the day run smoothly
We’re Looking For Someone Who:
Is reliable, organised, and proactive
Has a keen eye for detail
Is computer savvy and quick to learn new systems
Communicates clearly and professionally
Takes pride in doing things properly and keeping things neat
Bonus Skills:
Previous warehouse, packing, or customer service experience
Shopify or shipping platform experience
Previous experience in the Beauty Industry is highly regarded but not essential.
Why You’ll Love Working With Us
Be part of Australia’s fastest-growing mineral makeup brand
Work in a fun and friendly, supportive team
Flexible hours and casual pay
A role that’s varied, hands-on, and rewarding
Pay: $30–$33 per hour (casual, depending on experience)
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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.