We are interested in hearing from experienced recruitment agency Account Managers that have excellent customer service and relationship management skills.

About Us
We are a highly successful National Recruitment Agency that provide Industrial Temporary and Permanent Recruitment services to many well-known companies across the Industrial, Commercial, Civil, Mining and Construction sectors.
We have experienced tremendous growth and success and are proud to be officially accredited as a “great place to work”.
We use state of the Art technology that enables our people to spend more time working with our clients and candidates to understand their needs and deliver customer service excellence.
About You

You are passionate about building and maintaining proactive service driven professional relationships.
You are a ‘people person’ who thrives on getting results.
You have the ability to identify and action growth opportunities with your existing clients and deliver customer service excellence.
Your sound experience working with Industrial clients, strong sense of urgency and attention to detail along with your customer centric approach and account management ability is what sets you apart from your peers.

About the Position
As an experienced Account Manager, your responsibilities will include:

Working with and growing an existing portfolio of Clients.
Maintaining proactive relationships with our clients and establishing an active client call cycle to conduct service & quality reviews to monitor and improve service delivery.
Sourcing, recruiting and managing an external workforce team (candidates) to fill casual assignments with our clients.
Cross selling other services offered by Zoom Recruitment.
Operating as an integral part of the team and being proactive to meet the requirements of our clients and candidates.

Skills and Experience
You will have Recruitment Agency experience and have a solid understanding of the labour-hire industry or a proven track record of relationship management with clients/customers in the industrial space.
You will be able to demonstrate the following:

Ability to deliver high level Client Relationship Management that promotes service excellence, client growth and candidate retention.
Experience and desire to organically grow your existing clients.
Outstanding communication (verbal and written) along with strong interpersonal skills and ability to relate to a broad range of people.
Strong time management and organisational skills with the ability to prioritise and plan.
Sound Computer skills and exposure to using software such as CRM, ATS or Databases with the ability to learn new technology. FastTrack experience would be preferred.
Ability to work effectively in a team environment, remain calm under pressure and deliver on expectations.
Previous Recruitment industry experience is highly desirable
Employee Benefits
Great Remuneration
Supportive Team
Exceptional Culture
Long term career potential
On site parking
Huge range of extra benefits like loyalty and wellness leave
Our National Contact Centre will fill your rosters from your job ready, suitable and available candidates.

Why Zoom Recruitment

We use technology that means you’ll have more time to spend with our clients and less time bogged down with administration.
We are committed to providing high level of customer service and care to our clients and candidates.
We offer a highly competitive salary + car allowance
We have highly experienced people in our business that are here to help and support you in your success.

Want to know more about Zoom Recruitment, check out our LinkedIn page or our certification as a Great Place to Work https://greatplacetowork.com.au/gptwcertified/zoom-recruitment/
Make People Matter
This is at the core of who we are and what we do. At Zoom, we actively seek a diverse workforce welcoming the unique contributions our people bring. All applications will be considered on merit, skills, and qualifications in line the requirements of the role.
Interested ? apply now

High performance team culture- Love where you work!
Blue collar skilled and unskilled labour hire
80-90k + Super + 15k Car Allowance