Senior Business Analyst

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. Join us on our journey to advancing the technological world through innovation and creativity. This position is based out of Australia (Sydney or Melbourne)______________________________________________________________Required Skills & Experience: We are seeking a seasoned Senior RPA Business Analyst with over 10 years of experience to lead our automation initiatives. In this role, you will bridge the gap between complex business processes and technical automation solutions, serving as a strategic advisor to stakeholders and a mentor to junior analysts. Key ResponsibilitiesProcess Discovery & Assessment: Conduct high-level assessments to identify, quantify, and prioritize automation candidates based on ROI, complexity, and strategic value.Detailed Documentation: Author comprehensive Process Definition Documents (PDD) and collaborate with architects on Solution Design Documents (SDD) to ensure clear technical translation.Stakeholder Management: Act as the primary point of contact between business units and the RPA development team, facilitating workshops and managing expectations at the executive level.Strategic Re-engineering: Apply Lean or Six Sigma methodologies to optimize "As-Is" processes into streamlined "To-Be" automated workflows.UAT & Deployment: Lead User Acceptance Testing (UAT) and manage the change management process to ensure smooth adoption of new digital workers.Mentorship: Supervise and guide junior business analysts, ensuring consistency in documentation and methodology across the RPA Center of Excellence (CoE).Required Skills & QualificationsExperience: Minimum of 10 years in business analysis, with at least 5+ years dedicated specifically to RPA projects (e.g., UiPath, Automation Anywhere, or Blue Prism).Technical Acumen: Deep understanding of the RPA software development life cycle (SDLC) and familiarity with AI/ML integration in automation.Analytical Tools: Proficiency in process mapping tools like MS Visio or Lucidchart, and advanced data analysis using Excel.Education: Bachelor’s or Master’s degree in Business, IT, or a related field.Certifications: Preference for IIBA CBAP or professional certifications from major RPA vendors.Soft SkillsExceptional storytelling ability to present complex data-driven insights to senior leadership.Proven ability to navigate ambiguity and manage cross-departmental conflicts Strong BPMN background - these BA will be required to document process workflows in Maestro. Need to proficient in use of BPMN notations etc.Strong process analysis, re-engineering background - able to independently work with business stakeholder to elicit requirements, document processes, identify improvement opportunities, manage business sign-off/approvals etc.Exposure to UiPath or automation is highly beneficial (though not must) Why Us?We are one of the fastest-growing large tech companies in the world, with offices in 50+ countries across the globe and 219,000 employeesOur company is extremely diverse with 165 nationalities representedWe offer the opportunity to work with colleagues across the globeWe offer a virtual-first work environment, promoting a good work-life integration and real flexibilityWe are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark Candidate Privacy Notice – https://www.hcltech.com/candidate-privacy-notice