Administrative Assistant (Administration & Office Support)

4Cyte Pathology is seeking enthusiastic, reliable, and self-motivated Customer Service Admin Assistant based at our Hendra office who are committed to providing exceptional customer service to join our team.

Key responsibilities will include:

• Assisting in organizing the home visit bookings 

• Answering doctor queries and home visit staff queries

• Answering home visit email queries

• Available to work on 5 days a week, Monday to Friday 7am - 3pm

• Additional duties as required by the business

Ideal qualifications & experience

Training will be provided for the ideal candidate, but the skills below will be viewed favorably: 

• Customer service and/or customer service experience

• Demonstrated knowledge of Pathology and/or prior industry experience

• Some experience with Ultra or other laboratory information system.

• Excellent interpersonal, communication and organizational skills

What we are looking for:

• A great attitude toward your work

• Strong verbal communication skills

• Proficiency in using computer and phone systems

• Excellent patient and customer care and concern

• Ability to multitask

• Ability to work well under pressure

• Proven problem-solving ability

• An outstanding work ethic and ability to work autonomously and unsupervised as part of a team to achieve and maintain our commitment to service excellence and patient care.