Server Support

We’re looking for a skilled Server Support Engineer to support and maintain server, cloud, and virtualised environments across customer systems in a fast‑paced managed services environment.

This role is ideal for someone who enjoys solving complex technical issues, working across modern infrastructure platforms, and delivering reliable, secure, and high‑quality outcomes for customers. You’ll work closely with internal teams and customers to support day‑to‑day operations, escalations, and continuous improvement initiatives.

• Support and resolve server‑related incidents, requests, and escalations

• Maintain and support Windows & Linux servers, virtualisation platforms (VMware / Hyper‑V), and cloud services including Azure and Microsoft 365

• Troubleshoot performance, capacity, and configuration issues

• Manage identity and access services including AD, GPO, DNS, DHCP, and MFA

• Perform patching, updates, system health checks, and vulnerability remediation

• Monitor infrastructure and respond proactively to alerts

• Support backup, restore, disaster recovery testing, and resilience initiatives

• Assist with system deployments, upgrades, migrations, and customer onboardings

• Maintain clear documentation, runbooks, and ITSM ticket updates

• Work directly with customers and collaborate with service desk, network, and project teams

Essential

• Experience as a Server Support Engineer, Systems Administrator, or similar role

• Strong troubleshooting skills across server, virtualisation, and cloud platforms

• Experience working in a managed services or enterprise environment

• Solid knowledge of Windows Server, Linux, VMware, Hyper‑V, Azure, and Microsoft 365

• Experience with AD, GPO, DNS, DHCP, identity and access management

• Strong analytical skills with a customer‑focused approach

Desirable

• PowerShell or automation experience

• Relevant certifications (Microsoft, VMware, Azure, CompTIA Server+)

What We Offer

• Hybrid working arrangements

• Exposure to diverse customer environments and modern infrastructure platforms

• Supportive team culture with clear escalation pathways

• Opportunities for professional development and career progression