Business Solutions Specialist

Solutions Specialist (SaaS)HirePOS® | Work From Home | Australia HirePOS® is a long-established Australian SaaS business delivering specialised software for hire and rental companies. We’re looking for a commercially minded, product-savvy Solutions Specialist to help prospective and existing customers understand how HirePOS® fits their operations and how they can get the most value from the platform.This is a high-impact role suited to someone who enjoys working with customers, understanding workflows, solving business problems, and translating software capability into practical outcomes — all within a fully work-from-home environment. What you’ll be doingRun discovery calls with prospective clients to understand their business, pain points, and operational needsDeliver tailored product demonstrations that clearly show how HirePOS® can solve real-world workflow challengesGuide new customers through solution design and onboarding handoverWork closely with sales, support, and product teams to ensure a smooth customer journeyIdentify opportunities to improve adoption, streamline implementation, and support account growthProvide practical, consultative advice to help customers align HirePOS® with their processes What we’re looking forExperience in a SaaS, software consulting, solutions, implementation, presales, onboarding, or customer-facing product roleStrong communication skills with the ability to lead business conversations confidentlyAbility to understand customer workflows and translate them into software solutionsCommercial awareness and the confidence to engage with business owners and decision-makersA hands-on, practical mindset — someone who can balance customer empathy with strong product guidanceBonus if you have experience in rental software, trade/construction software, ERP, field service, inventory, or operational systems Why this role is a great opportunityJoin an established Australian SaaS company with a strong market positionWork from home with flexibility and autonomyWork in a role where your input directly influences customer outcomes and business growthBe part of a close-knit, experienced team where your contribution mattersOpportunity to shape how this function evolves as the business grows SalaryCompetitive salary + superIf you’re the type of person who enjoys understanding how businesses operate, asking smart questions, and helping customers see the right software solution clearly, we’d love to hear from you.